Quality Assurance
Quality assurance is built into all that we do quite simply because your results matter to you and to us. Clients come to us because they want results; we enjoy working with all patient groups because we enjoy producing results. Of course quality matters in every aspect of the service we provide to you, in your first contact with the clinic, making appointments, information provision, in fact your entire experience with us. Quality assurance checks and balances are part of our commitment to meeting your needs and ensuring we deliver safe, effective treatment and care. Client Surveys are published annually and copies are available at each clinic.
We are committed to continually improving our service and produce a Clinical Governance Report each year which looks at projects we have undertaken during the previous year to improve the service we deliver to our clients. The formulation of Consultation Information and GP Information Packs, development of the Client Care Pathway and Client Briefings and Newsletter have all been developed as part of our commitment to Clinical Governance.
We actively seek the opinions of our clients in the Clinical Governance process. Our client’s opinions are the driving force in decision making within Cristianos.
